Monitoring,
and Much More
Every second of every day, we keep
vigilant watch over your data center infrastructure so you don't have to staff
your facilities 24-hours a day. What's more, we can schedule maintenance, create
and track service tickets and manage site specific documentation. Our
capabilities include:
§
24/7/265
Remote Monitoring of Critical Systems
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Problem
Identification and Action Reporting
§
Trending
Analysis
§
Multi-System
Support
§
Dedicated
24hr Support Line
§
Customized
Emergency Response Procedures
§
Emergency
Service Dispatch
§
Performance
Monitoring
§
System
Optimization
Rapid
Response
Dynecon’s
rapid notification and response to alarm conditions help begin the isolation
and remediation of even the most minor events and prevent them from becoming
major problems. Alert parameters are
defined by each customer and alarm status is indicated when conditions extend
beyond the user-defined thresholds.
You select escalation procedures, contacts and the method of
notification (email, page, telephone, cell phone, etc.) for each alarm.
For customers with an existing Dynecon Partner Service Contract,
alarm conditions instantly set the response level service procedures in action.
The powerful combination of Dynecon’s Remote Monitoring and our Maintenance
Service ensures maximum uptime for the most mission-critical of facilities.
Facility, IT Infrastructure and EPSS
Dynecon’s
advanced technology allows us to monitor virtually any type of infrastructure
equipment and environmental condition. Parameters and equipment typically
monitored include:
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UPS
Units (Status, Alarms, Bypass Events)
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Generator
Status and Events
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Fire
Suppression Status
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Leak
Detection Systems
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Transient Voltage Surge Suppressors (TVSS)
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Automatic
Transfer Switches (ATS)
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Temperature/Humidity
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HVAC
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Battery Monitoring System
§
Access
Keypad
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Commercial
Power
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Routers/Switches
(Security Events, Status)
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Firewall/IDS
Device Alarms and Status
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SAN/NAS
Status and Alarms
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Provider
Events (Outages, Convergence)
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Server
Farms (Performance, Alarms, Capacity)
§
Server
Applications (Usage, Security Events)
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